At Naltar Shop, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.
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Returns: You have 7 calendar days to return an item from the date you received it.
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Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
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Refunds: Once we receive your item and inspect it, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method or via bank transfer within 3-5 business days.
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Shipping: Customers are responsible for paying their own shipping costs for returning items.